At Plume, we strive for customer satisfaction. This Refund Policy outlines our guidelines for refunds related to our services.
- Subscription Refunds: Subscriptions to Plume are generally non-refundable. You may cancel your subscription at any time, and your access will continue until the end of the current billing period.
- Exceptions: Refunds may be considered on a case-by-case basis for technical issues that prevent you from accessing our services, or if there was a billing error on our part.
- Requesting a Refund: To request a refund, please contact our customer support team with details of your concern. We will review your request and respond in a timely manner.
- Refund Processing: Approved refunds will be processed using the original method of payment, unless otherwise specified.
- Refund Eligibility: Refunds are subject to verification of the issue and compliance with our Terms of Use.
- Refund Disputes: If you are dissatisfied with the outcome of your refund request, you may escalate the matter through our dispute resolution process outlined in our Terms of Use.
- Contact Us: For questions or assistance regarding refunds, please contact our customer support team at [contact information].
